Terms of service

OVERVIEW
This website is operated by [Royale Paws]. Throughout the site, the terms “we”, “us” and “our” refer to [Royale Paws]. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

1. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least 18 years old or have permission from a parent/guardian. You may not use our products for any illegal or unauthorised purpose.

2. PRODUCTS & SERVICES
We aim to display product descriptions and images as accurately as possible. However, we do not guarantee that all information is error-free. We reserve the right to modify or discontinue products at any time without notice.

3. PRICING & PAYMENTS
All prices are listed in GBP (£) unless stated otherwise. We reserve the right to change prices at any time. Payment must be made in full at checkout.

4. SHIPPING & DELIVERY
We process and ship orders through third-party suppliers. Delivery times are estimates and may vary. We are not responsible for delays caused by couriers or customs.

5. RETURNS & REFUNDS
Please refer to our Refund Policy for details on returns and refunds. We reserve the right to refuse returns that do not meet our policy conditions.

6. ORDER ACCURACY
You agree to provide current, complete, and accurate purchase information. We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. INTELLECTUAL PROPERTY
All content on this website, including images, text, and branding, is the property of [Royale Paws] and may not be used without permission.

8. LIMITATION OF LIABILITY
We are not liable for any direct, indirect, or incidental damages arising from your use of our products or services.

9. THIRD-PARTY SERVICES
We may use third-party services (such as payment providers and shipping partners). We are not responsible for their actions or policies.

10. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

11. CONTACT INFORMATION